Privacy policy

In case of doubt, the German version applies.

1. Controller

Prontos GmbH, Tal 44, 80331 Munich, Germany, represented by its Managing Director Thomas Schwebinghaus. Email: kontakt@schwebinghaus.com.

2. Visiting the website

This website is operated by Vercel Inc. (USA). When you visit it, the server processes technically necessary data such as IP address, time, page requested and browser type in order to deliver the website and protect it against misuse. The legal basis is our legitimate interest in secure and stable operation (Art. 6(1)(f) GDPR). A data processing agreement is in place with Vercel; transfers to the USA are based on the EU-U.S. Data Privacy Framework or the EU Standard Contractual Clauses.

We do not use cookies, tracking or advertising services. Fonts are loaded from our own server; there is no connection to Google.

3. Contact form and email

If you write to us via the contact form or by email, we process your details (name, company, email address, phone number if provided, content of your message) to answer your request and, where applicable, to prepare or perform a contract (Art. 6(1)(b) GDPR). The data is stored in our customer management system (database at Supabase, data centre in Frankfurt am Main, Germany). Our mailboxes are operated by IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany.

4. Phone

Calls to our phone number are answered by a digital assistant. We use Twilio (Twilio Inc., USA) for telephony and Retell AI (USA) for the voice assistant. The conversation is transcribed and summarised so that we can handle your request (Art. 6(1)(b) GDPR). We inform you of this at the start of the call.

5. AI Potential Check

We evaluate your answers in the AI Potential Check without names or contact details in order to show you the result, and store them anonymously for statistics. If you request the personal report, we also store your name, company and email address, create the report with the help of AI and send you the link by email (Art. 6(1)(b) GDPR). On this basis we will contact you once personally.

6. Use of AI

We use the AI model Claude by Anthropic PBC (USA) to categorise requests, prepare replies and create the report. Replies to you are usually reviewed by us. Anthropic does not use data submitted via its API to train its models.

7. Recipients and transfers to third countries

Data processing agreements are in place with all service providers named. Where data is processed in the USA, this is based on the EU-U.S. Data Privacy Framework or the EU Standard Contractual Clauses (Art. 44 et seq. GDPR).

8. Storage period

We store your data for as long as necessary to handle your request or for the business relationship. Requests that do not lead to an assignment are deleted after three years at the latest. Statutory retention obligations (e.g. six or ten years for commercial and tax records) remain unaffected.

9. Your rights

You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and to object to processing based on legitimate interests (Art. 21). Please write to kontakt@schwebinghaus.com.

You also have the right to lodge a complaint with a data protection supervisory authority; the authority responsible for us is the Bavarian Data Protection Authority (BayLDA), Promenade 18, 91522 Ansbach, Germany.

Last updated: November 2026